Data protection

We care about your privacy

The protection of your privacy in the processing of personal data is important to us. When visiting our website, our web servers will save by default the IP of your Internet Service Provider, the website from which you linked to us, the web pages you visit as well as the date and the length of your visit. This information is necessary for the technical transmission of the websites and the reliable server operation. A personalised evaluation of these data does not take place.

If you send us data via a contact form, these data will be saved on our servers as part of the data backup.  We will use your data exclusively for the processing of your request. Your data will be treated as strictly confidential. It will not be disclosed to a third party.


Lacuna GmbH
Ziegetsdorfer Straße 109
93051 Regensburg
Tel.: +49 (0) 941/992088-0

Personal data

Personal data are data about your person. They include your name, your address and your e-mail address. You also do not need to disclose any personal data in order to be able to visit our website. In some cases, we will require your name and address as well as other information so we are able to offer you the requested service.

The same applies in case that you want to receive information material or if we answer your requests. In these cases, we will always point this out. We will only save those data that you have automatically or voluntarily sent to us.

If you use of our services, we will usually only collect the data required to offer you our service. We might ask you for additional information, which are, however, of a voluntary nature. Whenever we process personal data, we do this to be able to offer you our service or to pursue our commercial goals.

Automatically saved non-personal data

When you visit our websites, we save certain information for administrative and technical reasons. These are the following: Type and version of the browser used, data and time of day of the visit as well as the IP address.

These data will be anonymised and used only for statistical purposes or to improve our Internet and online services.

These anonymised data will be - separately from the personal data - saved on secure systems and can not be assigned to individual persons. This means that your personal data are protected at all times.


Whenever you visit our website, we may store information on your computer in the form of cookies. Cookies are small files that are transferred from a web server to your browser and stored on the device's hard disk. The legal basis for the use of cookies is Art. 6 (1) (f) GDPR. Only the Internet Protocol address is stored here - no other personal data. This information, which is stored in the cookies, allows our website to automatically recognize you the next time you visit our website, which will facilitate your use.

Of course, you can also visit our website without accepting cookies. If you do not want your computer to be recognized the next time you visit, you may decline to use cookies by changing the settings in your browser to "decline cookies". The respective procedure can be found in the operating instructions of your respective browser. If you refuse the use of cookies, however, it may result in restrictions on the use of some areas of our websites.

Google Tag Manager

This website uses Google Tag Manager. The Tag Manager does not collect personal information. The tool triggers other tags, which may collect data. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager. The privacy policy of Google for this tool can be found here: Google Tag Manager

Use of Google-Analytics with anonymisation function

On our website, we use Google-Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter "Google“. Google-Analytics uses so-called "cookies“; these are text files that are saved on your computer allowing for an analysis of your visit on the website.

The information provided by these cookies, for example, time, place and frequency of your website visit including your IP address will be sent to Google in the USA and saved at this location.

On our website, we use Google-Analytics with the suffix "_gat._anonymizeIp". In this case, Google will shorten and thus anonymise your IP address already within the member states of the European Union or other signatories of the Agreement on the Economic Area.

Google uses this information to evaluate your visit on our website, to create reports for us about the website activities and to render additional services associated with the use of the website and Internet. Where appropriate, Google will also disclose this information to third parties if legally required or if a third party processes these data on behalf of Google.

Google will never - by its own account - link your IP address with other data from Google. You can prevent the installation of cookies with the corresponding settings in your Browser software; however, we would like to point out that in this case you won't be able to make full use of all the functions on our website.

In addition, Google provides a deactivation add-on for the most common Browsers, which will give you more control over the data Google will collect from the websites you visit. The add-on tells the JavaScript (ga.js) from Google-Analytics that no information on the website visit may be sent to Google-Analytics. However, the deactivation add-on from Google-Analytics for Browsers does not prevent information from being sent to us or others from web analysis services possibly used by us. Click on the following link to receive more information on the installation of the Browser add-on: Google OptOut Add-On

If you visit our site via a mobile device (smartphone or tablet), you will need to click the following link instead to prevent tracking by Google Analytics within this website in the future: Disable Google Analytics. This link also serves as an alternative to the browser add-on mentioned above. Clicking on the link places an opt-out cookie in your browser that is valid only for that browser and this domain. If you delete the cookies in this browser, the opt-out cookie will be deleted as well, thus you will have to click the link again.

If you've consented to Google linking your web and app browsing history to your Google Account and using information from your Google Account to personalize your ads, Google will use your data with Google Analytics data to provide audience lists to create cross-device remarketing. To do this, Google Analytics will initially track your Google-authenticated ID associated with your Google Account (that is, personally identifiable information) on our website. Afterwards, Google Analytics will temporarily link your ID with your Google Analytics data to optimize our audiences.

If you do not agree, you can opt-out of this through the "My Account" section of your Google Account.


For sending our newsletter, we use the so-called double opt-in procedure, which means that we will only send you a newsletter by e-mail if you have previously explicitly confirmed to us that we should activate the newsletter service. We will then send you a notification e-mail asking you to confirm that you wish to receive our newsletter by clicking on a link in said e-mail. When you sign up for our newsletter, we store your IP address and the date of registration. This storage serves solely to prevent a third party from misusing your e-mail address to sign you up for the newsletter without your knowledge or your authorization.If you no longer wish to receive newsletters from us later, you can unsubscribe at any time without incurring any costs other than the transmission costs according to the basic rates.

Newsletter2Go is used as newsletter distribution software. Your data will be transmitted to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling and using your data for purposes other than sending newsletters. Newsletter2Go is a German, certified provider, which was selected according to the requirements of the General Data Protection Regulation and the Federal Data Protection Act.

Further information can be found here: Newsletter2Go

The granted consent to the storage of the data, the e-mail address and their use for sending the newsletter can be revoked at any time, for example via the "unsubscribe" link in the newsletter.

The data protection measures are always subject to technical renewal for this reason, we ask you to inform yourself about our data protection measures at regular intervals by viewing our privacy policy.


We have taken technical and administrative security measures to protect your personal data against loss, destruction, manipulation and unauthorized access. All our employees as well as service providers working for us are obliged to the valid data protection laws. Whenever we collect and process personal information, it will be encrypted before being transferred. This means that your data can not be misused by third parties. Our security is subject to a constant process of improvement and our privacy policy is constantly being revised. Please make sure you have access to the latest version of said policy.

Affected rights

Please contact us at any time if you would like to find out which personal data we store about you or if you want us to delete or correct them. In addition, you may at any time withdraw your permission to us to collect and process your personal information. You also have the right to restrict processing (Art. 18 GDPR), a right to object to processing (Art. 21 GDPR) and the right of data transferability (Art. 20 GDPR).In both cases, please contact us directly.

Changes to our privacy policy

We reserve the right to change our privacy policies if necessary due to new technology. Please make sure you have the latest version.
If any fundamental changes are made to this privacy policy, we will post those changes on our website.

All interested parties and visitors of our website reach us in privacy issues at:

Gerald Lill
Projekt 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg
Phone: 0941 29 86 93 0
Fax: 0941 29 86 93 16

If our data protection officer can not answer your request to your satisfaction, you will in any case have your right to complain to the data protection supervisory authority responsible for your state.

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